Contact
Get in touch
Pick the inbox that matches what you need. Email is the fastest way to reach us — every message is read by a human, and we reply within a few business days. We do not currently operate a phone line or live chat.
Customer support & help
support@evlux.app
Help with your account, an event you're hosting, a booking, a ticket purchase, or anything that isn't working, plus how-to questions, setup walkthroughs, and product feedback. Please include your account email and a short description of what you're trying to do.
Legal & compliance
legal@evlux.app
Questions about our Terms of Service, DMCA notices, contracts, vendor agreements, or any legal correspondence.
Privacy & data requests
privacy@evlux.app
Privacy Policy or Cookie Policy questions, GDPR / CCPA data access or deletion requests, and any data-handling concerns.
A few honest notes
- We currently do not offer a phone support line, live chat, or 24/7 on-call. We are an asynchronous email-first team.
- We do not publish a postal address publicly. For legal service-of-process or written correspondence, please write to legal@evlux.app and we will provide the correct address for your jurisdiction.
- If you are reporting a security vulnerability, please email security@evlux.app. Please do not publicly disclose the issue before we have had a reasonable chance to respond.